Our next issue in our Paperless Real Estate Professional Series deals with the
flow associated with representing a seller. We all know that the process of
representing a seller is far different from representing a buyer. Your client’s
expectations will be different and because the seller pays the commission, you
will have to onboard your client slightly differently.
This blog will take you through how you can leverage the
most current technology to navigate the entire process of managing a new
customer and listing – paperlessly. This relies on you having access to the
ViMO mobile app.
You are contacted by a client. The first thing you do is
prepare a profile for them in your ViMO app.
Next, before going out to meet with them, you need to ensure
that the information disclosed to you is accurate and that the price they want
for the house is reasonable.
You proceed to GeoWarehouse and perform an Enhanced Sales
Report to look at: The sales history, registered mortgages and sales
comparables. Everything checks out – the client has enough equity to cover
their closing costs but the market value of the home seems slightly less than
what the client indicated.
You set-up a meeting with your client to accept the listing.
At the meeting, you pull out your iPad and access your notes
with respect to the sales comps you reviewed that indicated that maybe a lesser
list price is best. The client advises you that there are other sales in the
area that are higher and a neighbour listed for much higher than them and sold
their home. To help educate the client, you pull out your tablet again and call
up the property in question in ViMO – you are able to show your client that
while the list price was much higher, they actually sold far under list and
were on the market for much longer than they should have been. Impressed – the
client indicates they want to list with you.
Immediately you generate a listing agreement in ViMO and the
client signs electronically, on the spot.
The following day you register the listing on MLS and ViMO.
The client lives a little bit out of the way so you are not expecting a bidding
war – this one may take a couple of weeks to sell.
Not too long after the property was listed, you are
electronically messaged by another real estate sales professional in ViMO. They
have a client interested in seeing your client’s home – you book the showing.
The following day – boom, an offer comes through. Because
the other real estate sales professional is also using ViMO, he transmits the
electronically signed offer to you via ViMO to review with your client. You in
turn electronically forward the offer to your client via ViMO.
Using technology to reduce or eliminate the paper makes you
faster, able to offer a higher level of service, and saves you money on paper,
toner, faxes and trips going back and forth to see your client.
Don’t forget to keep an eye out for the final blog in the
Paperless Real Estate Professional Series, which will deal with mobile apps and customer
relationship management – stay tuned!
For more on saving time and money by going paperless, please
visit www.myvimo.ca.
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